How uPVC window locks work
Most uPVC windows use a mechanism inside the sash that moves locking points into keeps on the frame when the handle is turned. Wear in the mechanism, the keeps or the hinges can all stop it locking.
Window Lock Repairs in Hartlepool& Surrounding Areas
A window that will not lock is a worry. We find out why, then repair or replace the locking parts so it locks properly again.
12-month guarantee on hardware and repairs
15+ years
in the glazing trade
£2m
public liability insurance
Free
surveys & fixed-price quotes
Family-run
David Webb & son
Service overview
Window Lock Repairs Explained
What the service is
We inspect the window's locking mechanism, keeps and handle, then replace or adjust the worn parts so the window locks securely.
Common signs
The handle turns but the window does not lock, the handle is stiff or loose, or the window only locks if pushed hard.
Finding the real cause
Sometimes the lock itself has failed. Sometimes a dropped hinge means the lock no longer lines up. We check both, so the fix lasts.
Why it matters
A window that does not lock is an easy way into a home and can cause issues with home insurance.
The cost of waiting
What Happens If You Leave It
- A partly working lock usually gets worse until it fails completely.
- An unlocked window is a security risk.
- Forcing the handle can snap internal parts.
Common mistakes to avoid
- Forcing a stiff handle until it breaks.
- Replacing the handle when the mechanism inside has failed.
- Ignoring a dropped sash that is stopping the lock lining up.
Our process
Five Clear Steps
01
Get in touch
Call David or send the quote form describing the window lock problem. A photo helps.
02
Free survey
David visits, checks the fault and the frame around it, and explains what has actually gone wrong.
03
Fixed-price quote
You get one fixed price for the repair before any work starts. No obligation.
04
Repair
Worn or broken parts are replaced and everything is adjusted so it works smoothly.
05
Test & guarantee
We test the repair with you before leaving. Hardware and workmanship guarantees apply.
What you get
The Benefits
Peace of mind
Windows that lock properly every time.
The right fix
We find the cause, not just the symptom.
Guaranteed
12-month workmanship guarantee on repairs and 12-month manufacturer guarantee on hardware.
In detail
Everything To Know About Window Lock Repairs
Your Guarantee
- Replacement hardware such as hinges, locks and handles carries a 12-month manufacturer guarantee.
- Repair work carries a 12-month workmanship guarantee. It does not apply if you try to fix the problem yourself, or use a third party, before contacting DW Glazing.
My window handle turns but will not lock. Can you fix it?
Usually, yes. It is often a worn mechanism or a sash that has dropped out of line. David will confirm at the free survey.
What guarantee comes with a lock repair?
Replacement locking parts carry a 12-month manufacturer guarantee and the repair carries a 12-month workmanship guarantee, which does not apply if someone else has attempted the repair first.
Do I need a new window?
Rarely. Most lock faults are repaired without replacing the window.
Are you insured?
Yes. DW Glazing and Repairs holds £2,000,000 public liability insurance, so your home is covered while the work is carried out.
How can I pay?
Payment is by cash or bank transfer.
Which areas do you cover?
Hartlepool, Blackhall, Billingham, Stockton-on-Tees, Wingate, Thornaby, Peterlee, Seaton Carew, Horden, Easington, Wynyard and Greatham. If you are nearby and not sure, call David on 07855 948729 and ask.
When can I contact you?
Monday to Friday, 8am to 6pm. Send the quote form at any time and David will come back to you during opening hours.
Related Services
Areas We Cover
- Window Lock Repairs Hartlepool
- Window Lock Repairs Blackhall
- Window Lock Repairs Billingham
- Window Lock Repairs Stockton-on-Tees
- Window Lock Repairs Wingate
- Window Lock Repairs Thornaby
- Window Lock Repairs Peterlee
- Window Lock Repairs Seaton Carew
- Window Lock Repairs Horden
- Window Lock Repairs Easington
- Window Lock Repairs Wynyard
- Window Lock Repairs Greatham
Get Your Window Locks Working Again
Free survey, fixed-price quote and no obligation. Monday to Friday, 8am – 6pm.
- 15+ years in the glazing trade
- £2m public liability insurance
- Written guarantees on every job