Based in Hartlepool, covering Teesside & East Durham
Clear views back by replacing only the failed glass unit, not the whole window. Fixed price agreed up front, with a 5-year manufacturer guarantee on the new unit.
15+ years in the glazing trade · 5-year glass unit guarantee
15+ years
in the glazing trade
£2m
public liability insurance
Free
surveys & fixed-price quotes
Family-run
David Webb & son
Service overview
When double glazing mists up between the panes, the sealed glass unit has failed. We measure the unit, supply a new one and fit it into your existing frame, so you keep the window and lose the fog.
Anyone with windows or doors that are otherwise in good condition but have one or more panes that look cloudy, milky or wet between the glass.
As soon as you notice condensation or a haze that you cannot wipe away from either side of the glass. It often starts as a faint mist in cold mornings and gets steadily worse.
Glass units must be measured accurately and fitted with the correct packing so the frame and unit sit properly. A badly fitted unit can stress the glass, affect how the sash closes or fail again early.
The cost of waiting
Our process
01
Call or send the form and tell us which windows or doors are misted.
02
We confirm the unit has failed and measure it accurately for a replacement.
03
You get one fixed price for the units you want replacing. No obligation.
04
The old unit comes out, the new one is fitted and packed correctly into your existing frame.
05
We check the sash opens and closes properly. New glass units carry a 5-year manufacturer guarantee.
What you get
A new sealed unit removes the fog completely, not just for a few weeks.
If the frame is sound, you only pay for the glass unit, not a whole new window.
A working sealed unit insulates far better than one that has let moisture in.
New glass units carry a 5-year manufacturer guarantee.
Agree the price up front. No extras added on the day.
If the frame does need replacing, you will be told why. If it does not, you will not be sold one.
In detail
Double glazing is made of two panes of glass held apart by a spacer bar around the edge. The gap between them is sealed so that dry air or gas stays inside. That sealed sandwich is called an insulated glass unit, or simply a glass unit.
The unit sits in the window or door frame, held in place by beads. It is a separate component from the frame, which is why it can usually be replaced on its own.
Over time, the edge seal can break down. Once it does, moist air finds its way into the gap. When the glass cools, that moisture condenses on the inside faces of the panes, which is the mist you see.
Because the moisture is trapped between the panes, you cannot wipe it away from either side. The only reliable fix is a new sealed unit.
Condensation on the room-side surface of the glass, which you can wipe off with a cloth, is not a failed unit. It is usually caused by moisture inside the home, such as cooking, drying clothes or poor ventilation.
Condensation you cannot wipe off from either side is between the panes. That is a failed unit and is the problem this service fixes.
Glass units are found in windows, glazed doors and side panels. Clear, obscure (privacy) and other glass types are all built as sealed units, and each is measured individually.
Whether it is a bathroom window with obscure glass or the glazed panel in a back door, the approach is the same: measure, supply the right unit, fit it correctly and check the sash or door works as it should.
If the frame itself is rotten, warped, cracked or the window will not close or lock, replacing the glass alone will not solve the problem. In that case a new uPVC window may be the better long-term choice.
You will get an honest view at the quote stage, so you only pay for what actually fixes the issue.
FAQs
Can't see your question? Call David on 07855 948729.
It depends on the size and type of glass, so prices are not listed. You get a free, fixed-price quote before any work is done.
Yes, in most cases. If the frame is in good condition, only the failed sealed unit needs replacing.
Not reliably. Once the seal has failed, a new sealed unit is the lasting fix.
New glass units carry a 5-year manufacturer guarantee.
Each unit is made to measure, so there is a short wait between measuring and fitting. David will tell you the timing when he quotes.
If you cannot wipe it off from either side of the glass, it is between the panes and the unit has failed. If it wipes off on the room side, it is condensation from inside the home.
Yes. DW Glazing and Repairs holds £2,000,000 public liability insurance, so your home is covered while the work is carried out.
Payment is by cash or bank transfer.
Hartlepool, Blackhall, Billingham, Stockton-on-Tees, Wingate, Thornaby, Peterlee, Seaton Carew, Horden, Easington, Wynyard and Greatham. If you are nearby and not sure, call David on 07855 948729 and ask.
Monday to Friday, 8am to 6pm. Send the quote form at any time and David will come back to you during opening hours.
Free survey, fixed-price quote and no obligation. Monday to Friday, 8am – 6pm.
