Friction hinges
Most uPVC casement windows hang on friction hinges hidden in the frame. They hold the sash in position and wear over years of use. They come in different sizes, which is why the survey matters.
Based in Hartlepool, covering Teesside & East Durham

If a window drops, sticks, swings too freely or will not close flush, the hinge is often to blame. We replace worn hinges so the window works properly again.
12-month guarantee on hardware and repairs
15+ years
in the glazing trade
£2m
public liability insurance
Free
surveys & fixed-price quotes
Family-run
David Webb & son
Service overview
We check the window, identify the worn or broken hinge, and fit a replacement of the right type and size so the sash sits square in the frame.
The window drops when opened, catches on the frame, will not stay open, needs forcing shut, or leaves a gap that lets draughts in.
A failed hinge rarely means a new window. Replacing the hinge is usually a far cheaper fix on an otherwise sound frame.
A badly fitting sash strains the lock and seals. Fixing the hinge early protects the rest of the window.
The cost of waiting
Our process
01
Call David or send the quote form describing the window hinge problem. A photo helps.
02
David visits, checks the fault and the frame around it, and explains what has actually gone wrong.
03
You get one fixed price for the repair before any work starts. No obligation.
04
Worn or broken parts are replaced and everything is adjusted so it works smoothly.
05
We test the repair with you before leaving. Hardware and workmanship guarantees apply.
What you get
The sash sits square again so it seals properly.
A correctly hung sash stops the lock being forced.
Repairing the hinge avoids the cost of a new window.
In detail
Most uPVC casement windows hang on friction hinges hidden in the frame. They hold the sash in position and wear over years of use. They come in different sizes, which is why the survey matters.
Yes. In most cases only the hinge needs replacing, not the window.
Replacement hinges carry a 12-month manufacturer guarantee and the repair carries a 12-month workmanship guarantee. The workmanship guarantee does not apply if the window has been worked on by you or a third party first.
Often, yes. David will check at the free survey and confirm the cause.
Yes. DW Glazing and Repairs holds £2,000,000 public liability insurance, so your home is covered while the work is carried out.
Payment is by cash or bank transfer.
Hartlepool, Blackhall, Billingham, Stockton-on-Tees, Wingate, Thornaby, Peterlee, Seaton Carew, Horden, Easington, Wynyard and Greatham. If you are nearby and not sure, call David on 07855 948729 and ask.
Monday to Friday, 8am to 6pm. Send the quote form at any time and David will come back to you during opening hours.
Free survey, fixed-price quote and no obligation. Monday to Friday, 8am – 6pm.