Based in Hartlepool, covering Teesside & East Durham
Stiff locks, dropped doors, broken hinges and loose handles fixed by a local glazier with 15+ years' experience. You agree a fixed price first, and the work is backed by a 12-month workmanship guarantee.
15+ years in the glazing trade · 12-month workmanship guarantee
15+ years
in the glazing trade
£2m
public liability insurance
Free
surveys & fixed-price quotes
Family-run
David Webb & son
Service overview
We repair the parts of your windows and doors that wear out or break: window hinges, window locks, door locks, door handles, letterboxes, misted glass units and general window and door faults.
Homeowners whose windows and doors are basically sound but have a fault that makes them hard to use, insecure or draughty. A repair is often far cheaper than a replacement.
When a window will not open or close, when a sash drops, when a lock is stiff or will not engage, when a handle is loose or snapped, or when a letterbox is broken or lets in draughts.
Many faults look like a simple part failure but are caused by something else, such as a dropped sash or a misaligned keep. Fixing the cause, not just the symptom, stops the problem coming straight back.
The cost of waiting
Our process
01
Call or send the form with what is wrong and where you are.
02
We look at the window or door to find what is actually causing the problem.
03
You get a fixed price for the repair. No obligation.
04
The faulty part is repaired or replaced and the window or door is adjusted to work smoothly.
05
We test it with you. The repair is backed by a 12-month workmanship guarantee.
What you get
Windows and doors that open, close and lock without force.
Locks and handles that engage fully, every time.
If the frame is sound, a repair avoids the cost of a whole new window or door.
Repairs carry a 12-month workmanship guarantee.
The agreed price is the price you pay.
David and his son cover Hartlepool and the surrounding area.
In detail
uPVC casement windows usually open on friction hinges fitted at the top and bottom of the sash. These hinges hold the window in position and carry its weight. Over time they can wear, bend or seize.
Signs of a failing hinge include a window that drops when opened, drags on the frame, will not stay open or will not close flush. Replacing the hinges and adjusting the sash usually restores smooth operation.
Most uPVC windows lock using a mechanism inside the sash operated by the handle. If the handle is loose, will not turn, or turns without locking, the handle, the mechanism or the alignment of the sash may be at fault.
Finding which part is the cause is the important step. Replacing a handle when the real issue is a dropped sash only hides the problem for a short time.
Many uPVC and composite doors use a multi-point lock, where lifting the handle engages several locking points. If you have to lift hard, push the door or slam it to lock, the door may have dropped or the keeps may be out of line.
Continuing to force it puts strain on the gearbox inside the lock, which can fail and leave the door stuck. Dealing with it early is usually simpler and cheaper.
Door handles take a lot of use and can become loose, droop or snap. Letterboxes can break, stick open or let draughts through.
Both are straightforward to replace, and getting the right fit means the door looks tidy and works as it should afterwards.
Repairs also cover misted glass units, where the seal between the panes has failed, and general window and door faults such as sashes that will not close, worn seals and parts that have come loose.
If you are not sure what is wrong, describe it or send a photo, and David will tell you whether it sounds like a repair or something more.
Repairs are backed by a 12-month workmanship guarantee. The guarantee does not apply if you attempt to fix the issue yourself, or use a third party, without contacting DW Glazing first.
If something is not right after a repair, call David first so it can be put right under the guarantee.
It depends on the fault and the part needed, so prices are not listed. You get a free, fixed-price quote before any work starts.
Window hinges, window locks, door locks, door handles, letterboxes, misted glass units and general window and door repairs.
Yes. Repairs carry a 12-month workmanship guarantee, and hardware such as hinges, locks and handles carries a 12-month guarantee.
The guarantee does not apply if you attempt to fix the issue yourself, or use a third party, without contacting DW Glazing first.
If the frame is sound, a repair is often the cheaper and quicker fix. If it is not, you will be told honestly.
It depends on the fault and the part. David will give you the timing when he quotes.
Yes. DW Glazing and Repairs holds £2,000,000 public liability insurance, so your home is covered while the work is carried out.
Payment is by cash or bank transfer.
Hartlepool, Blackhall, Billingham, Stockton-on-Tees, Wingate, Thornaby, Peterlee, Seaton Carew, Horden, Easington, Wynyard and Greatham. If you are nearby and not sure, call David on 07855 948729 and ask.
Monday to Friday, 8am to 6pm. Send the quote form at any time and David will come back to you during opening hours.
Free survey, fixed-price quote and no obligation. Monday to Friday, 8am – 6pm.
